The terms and conditions outlined below are designed to protect and benefit all clients. In particular, they attempt to ensure that the servers are used only for legal and appropriate purposes, and that no client uses an 'unfair' proportion of the system's resources.
The client agrees to indemnify and hold Your Web Design and any of its associates harmless from any claims resulting from the use of the service, including claims relating to damage to the subscriber or to any other party.
Clients should not attempt to access the sites of other clients, and should not attempt to hinder the operation of our servers in any way. We reserve the right to refuse or cancel service to any client. All passwords must be kept confidential. You may not make any password available to the public or to groups of people. This includes POP, FTP and Telnet passwords. You may not allow the public or groups of people to access any of your POP, FTP or Telnet accounts in any manner as this presents an unacceptable security risk.
Your site must not contain material, or contain any link to material, which is unlawful, pornographic, gambling-related, threatening, hateful, obscene or which encourages unlawful behaviour. This includes any site with depictions of nudity, as well as material relating to hacking or pirated software. Your Web Design has sole discretion to determine whether a site's content is acceptable. Sites with unacceptable content will be removed from our servers.
You must not use your site to mirror material on any other site without the express written permission of Your Web Design. This permission will usually be declined unless the resources required are minimal.
Your disk space is for your own use only. You may not resell or give away disk space to any third party without written permission from Your Web Design. All mailboxes are limited to 20 MB in size. Please set your mail software to delete your mail from the server. This will speed up your mail retrieval and will help you avoid excess disk space charges. It will also help to ensure that none of your mail is lost due to your mailbox being over quota.
The disk space used by your databases (combined total of your MySQL, flat-file and other databases) should not exceed 50 Mb. If more than 50 Mb of disk space is used for these databases, the amount over and above 50 Mb will be charged at the usual excess disk space rates.
Chat rooms tend to monopolize system resources and for that reason we do not allow clients to install their own chat rooms. IRC or IRC bots should not be run on our servers.
If you install and run a resource-intensive program on our servers there may be an additional monthly charge, or we may halt and/or prohibit execution of the program as we see fit.
Spamming, or sending of unsolicited bulk email, from a Your Web Design server is strictly prohibited. Additionally, you must not use an email address or domain name which is hosted by Your Web Design to send unsolicited bulk email. If we decide that you have violated this condition then your account will be deactivated immediately. Sites Advertised Through SPAM (Unsolicited Bulk Email) or Unsolicited Newsgroup Advertisements. Any site advertised in unsolicited bulk email or an unsolicited newsgroup placement may be deactivated immediately at our discretion. Please note that such advertisements are usually considered unethical by the internet community and not tolerated by us.
If you choose our Domain Name Registration service then we will register your domain name at rates specified at our domain registration page. Registrations will only be processed after we have received your hosting & domain registration fee. At the conclusion of the year of registration the domain name can be renewed through our registration service at our current prices. Alternatively the domain name can be transferred to any other registrar. If you choose to transfer the domain name to another registrar they will charge you directly for their fees. If you choose to register your domain name through any other registrar then you will be responsible for handling the registration process and paying the necessary registration fees. Your Web Design will, however, be happy to provide you with the technical details required to register your domain name.
If your domain name has already been registered through our service we will submit the domain name transfer request for you at the time we set up your account. If your domain name was registered through a different registrar then we will submit the transfer request for you, but we will also provide you with the name server information you need to arrange the transfer yourself should the require your authorization.
We will provide unlimited technical support relating to the operation of your server and the use of the server's facilities. Please note though that we do not generally provide support for problems with your CGI programs, HTML code, or other website content.
Our billing cycle is yearly paid in advance. The initial payment is due at the time you open your account. After that, we will send you a payment request before each subsequent payment is due. Please note that if your payment is overdue then your account(s) may be suspended and/or removed from our servers without notice at our discretion. All fees are non-refundable. The account may be cancelled at any time by notice prior to end of billing cycle.
We do not give credit, so please don't ask. All accounts must be paid for in advance. Any breach of our trading terms will result in account suspension.
We reserve the right to refuse or cancel service at our sole discretion. If you breach any of the above terms and conditions we reserve the right to deactivate and/or remove your account from our servers immediately.